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Watch It Work

From Training Video to Searchable KB Article

See how webinars and tutorials become categorized knowledge base articles

Trusted by Leading Organizations

Join forward-thinking teams using Docsie to transform video content into searchable documentation

Fellowmind
Becklar
PowerFlex
North Highland
AddSecure
Canada

Recognized on G2

Support Gets Same Questions 50 Times—Answer Buried in Hour-Long Webinar

Training videos become searchable, categorized KB articles

The Video Knowledge Problem

  • Recorded 24 webinars this year—users can't find answers without watching hours of video
  • Support ticket: 'How do I reset my password?'—answer is at minute 37 of onboarding video
  • Can't search video content by topic or keyword
  • Users give up and open support tickets instead of self-serving
  • Knowledge exists but isn't accessible—80% of questions already answered in videos
Recommended

The Docsie Solution for Knowledge Bases

  • Turn every webinar into multiple searchable KB articles by topic
  • Users find password reset instructions in 10 seconds—no video watching
  • Search by question, keyword, or topic across entire knowledge base
  • Reduce support tickets by 40% with self-service KB articles
  • Knowledge is accessible, scannable, and organized by category

Built for Knowledge Bases

Searchable KB Articles, Not Just Transcripts

Docsie creates structured knowledge base articles with categories, FAQs, and cross-links—not just raw transcripts that nobody can search.

Automatic Topic Splitting

One 60-minute webinar becomes 8-10 focused KB articles by topic. Each article is discoverable and searchable on its own

FAQ Extraction

AI identifies Q&A patterns in your videos and automatically creates FAQ sections—every question answered in videos becomes searchable

Smart Cross-Linking

AI identifies related topics and creates cross-links between KB articles—users discover related content without manual linking

Simple Process

From Video to KB Article in 3 Steps

Powered by Docsie Copilot's agentic AI system

1
Upload Webinar or Training Video

Upload Webinar or Training Video

Upload your product webinar, support tutorial, or training content. Supports MP4, MOV, WebM and YouTube/Vimeo links

2
AI Creates Categorized KB Articles

AI Creates Categorized KB Articles

Multimodal AI splits video into focused articles by topic, extracts FAQs, and creates cross-links between related content

3
Publish to Your Knowledge Base

Publish to Your Knowledge Base

Get searchable KB articles with categories, tags, and navigation structure—users find answers in seconds instead of watching videos

Knowledge Base Documentation in Action

See how teams transform videos into searchable KB articles

Convert Product Webinars into Categorized KB Articles
Product Webinars

Convert Product Webinars into Categorized KB Articles

Transform product demo webinars and feature announcement videos into categorized KB articles organized by topic. Perfect for product teams building self-service knowledge bases from recorded sessions.

  • 90-minute product webinar → 12 searchable KB articles by feature
  • Automatic category assignment and topic clustering
  • Related article suggestions and cross-linking
Transform Support Videos into How-To Articles
Support Videos

Transform Support Videos into How-To Articles

Turn support screencasts and troubleshooting videos into step-by-step how-to articles with screenshots and searchable procedures. Reduce repetitive support tickets with self-service documentation.

  • Support video → searchable how-to article in minutes
  • Automatic FAQ generation from common questions
  • Screenshot extraction for visual step-by-step guides
Turn Training Videos into Organized Knowledge Base
Training Content

Turn Training Videos into Organized Knowledge Base

Convert training libraries, onboarding videos, and educational content into organized KB articles with search optimization and user-friendly formatting.

  • Training library → searchable KB with 50+ articles organized by topic
  • Automatic table of contents and navigation structure
  • Full-text search with keyword highlighting

Key Features for Knowledge Base Articles

Everything you need to convert videos into searchable KB articles

Automatic Category Assignment

AI automatically organizes articles into logical categories and assigns relevant tags for easy browsing

FAQ Generation

Automatically extract questions and answers from videos to create FAQ sections and Q&A articles

Cross-Article Linking

AI identifies related topics and creates cross-links between KB articles for better navigation

Full-Text Search Optimization

Generate fully searchable KB articles with keyword optimization and search-friendly formatting

Visual How-To Guides

Automatically capture and insert screenshots to create visual step-by-step guides

Table of Contents Generation

Auto-generate article navigation with collapsible sections and anchor links

Product Demo

See Docsie Copilot in Action

Watch how Docsie Copilot analyzes both audio and video—seeing UI elements, reading on-screen text, and capturing code—to create structured documentation

No credit card required • 14-day free trial

Common Questions

Frequently Asked Questions

Everything you need to know about converting videos to KB articles

KB Organization & Structure

Most Popular

Q: Does the AI automatically organize videos into KB categories?

A: Yes. Docsie's AI analyzes the topic and content of each video and automatically assigns it to relevant categories. It creates a logical knowledge base structure organized by topic, making it easy for users to browse and find information.

Q: Can one video create multiple KB articles?

A: Absolutely. Long webinars or training videos are automatically split into multiple focused KB articles by topic. A 60-minute webinar might become 8-10 separate articles, each covering a specific feature or question—making knowledge more discoverable.

Q: How does FAQ generation work?

A: The AI identifies question-and-answer patterns in your videos and automatically extracts them into FAQ format. It recognizes when presenters answer audience questions, explain common issues, or address typical user problems.

Search & Discoverability

Q: How does this improve self-service and reduce support tickets?

A: KB articles are searchable by keyword, making answers instantly findable. Users type their question, find the exact article, and self-serve—instead of opening support tickets or watching entire videos hoping to find the answer.

Q: Can I customize how articles are organized and tagged?

A: Yes. The AI-generated categories and tags serve as a starting point that you can customize to match your KB structure. You can reorganize articles, create custom categories, and adjust tags to fit your knowledge base taxonomy.

Still have questions?

Book a Demo

Supported Video Content Sources

Compatible with webinar and training content platforms

YouTube logo

YouTube

Product tutorials and training playlists

Vimeo logo

Vimeo

Webinar recordings and educational content

Webinar Platforms

Zoom, GoToWebinar, Webex session recordings

Standard Formats

MP4, MOV, WebM from any video source

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